West Wales Holiday Cottages was awarded bronze in the Best Customer Service Team category in the 2014 Pembrokeshire Tourism Awards on Thursday 9 October. The award was presented by 102.5 Radio Pembrokeshire, the category sponsors, at a ceremony at the Wolfscastle Country Hotel.

The tourism team at West Wales Holiday Cottages is based in Sarnau on Cardigan Bay and advertises over 700 holiday properties throughout Ceredigion, Pembrokeshire and Carmarthenshire on their website.

Senior Partner and founder of the firm, David Witt, said, “We are thrilled to receive this award as the result of our customers’ praise for our service. As a tiny Welsh company competing against large national and multi-national companies, our reputation for friendly, helpful customer service has made a huge contribution to our success so I’m delighted to see my hardworking team’s unstinting efforts recognised in this way. We would like to thank all of our customers for their support.”