Post Office services on the move in Cilgerran

The current Cilgerran Post Office at Camrose Stores, Cemaes Street, will close at noon on Saturday May 27 and a new ‘local’ service at Village Stores, High Street, will open at 1pm on Tuesday May 30 .

During this short period of closure before the new branch is operational, the nearest Post Office services will be in Cardigan.

The new service will be provided at a Post Office serving point in the store, where the Post Office terminal will sit alongside the retail till.

Robust security procedures are in place and anyone handling Post Office transactions, including new staff, will be fully trained on all operational and service issues, including customer privacy to ensure they meet Post Office standards.

Post Office services will be available, seven days a week, during the store’s opening hours, 8am to 8pm Monday to Sunday.

The opening hours which will increase by an extra 61 hours a week, will ensure that the branch is more convenient, as people will now have more choice of when to visit. The branch will open earlier and close later every day than previously.

Local residents and small business customers will be able to access the wide range of Post Office and mails services, including special delivery, local collect, home shopping returns, and make online banking cash deposits and withdrawals, withdrawals using a Post Office card account, send funds abroad using Moneygram, pay bills, pre-order travel money, apply for travel insurance and top up mobile phones.

Suzanne Richardson, Post Office regional manager, said: “We are making it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents.

“We are confident that this vibrant new-style Post Office at the heart of the local community will meet customer needs. This modernisation is part of a major investment programme, the largest in the history of the Post Office and will secure services for the future.”