Bogus 'green deal' doorstep traders warning
4:06pm Thursday 31st October 2013 in News
CEREDIGION residents are being urged to be on their guard with cold callers who claim to be ‘Green Deal assessors’.
It follows reports from across Wales of being people ripped off on their doorsteps by bogus Green Deal assessors.
In some cases, homeowners have paid as much as £200 to doorstep cold callers who have taken their money and disappeared.
The warning comes from Wales’s leading older people’s charity Age Cymru, Wales Heads of Trading Standards and Energy Saving Trust Wales.
They have teamed up to offer advice to the public about Green Deal and protecting themselves from bogus callers.
Age Cymru Ceredigion’s director Gwyneth Jones said:
“Green Deal is a scheme run by the UK Government.
“It lets home and business owners make energy savings improvements to their properties without paying for the work upfront.
“You borrow the money you need to carry out that work from the UK Government and then pay it back in instalments through your energy bill.
“It should mean that the work you’ve had done makes your property cheaper to heat so you’ll use less energy and then you pay your loan back to Green Deal through the savings you’ve made.
“Unfortunately Age Cymru Ceredigion has heard reports of bogus callers posing as Green Deal assessors and stealing money from people on their doorsteps.
“This is why we’ve teamed up with Wales Heads of Trading Standards and Energy Saving Trust to give the public advice about Green Deal as well as protecting themselves from bogus doorstep cold callers.”
Ken Yorston, who leads Wales Heads of Trading Standards says:
“Our latest Tactical Assessment document for Wales - which highlights emerging trends on complaints and enquiries made to Trading Standards in the Principality – clearly identifies the Green Deal as an area of concern for us, with reports of mis-selling of products, failure to provide cancellation rights and delays in obtaining assessments being received.
“Some companies have clearly seen the Green Deal as an opportunity to conduct their shady practices in a government approved arena and Trading Standards will be taking action against any such business found to be misleading consumers or not complying fully with their statutory obligations.”
Duncan McCombie, Director of Energy Saving Trust Wales says:
“The Green Deal is an innovative financing mechanism that lets people pay for energy-efficiency improvements through savings on their energy bills, and it is not acceptable that householders are parting with hard earned money in good faith to bogus callers.
“We hope that this doesn’t deter householders from installing green measures, as this will ultimately save you money and energy and reduce your carbon footprint.”
If anyone has any concerns, please contact:
Age Cymru Ceredigion 01970 615151 (Aberystwyth) 01239 615777 (Cardigan)