Brilliant service

Dear Editor

At the beginning of June around midnight I had to dial 999 for help. My husband who is 80 and diabetic, was lying on a stone floor at the back of the house and was in a state of confusion and couldn’t speak properly. He was very agitated but was too heavy and incoherent for me to lift. From the moment I dialled 999 I got help. The operator stayed on the line with me telling me what to do and reassuring me. I went to the front door as I heard a vehicle and thought it was the ambulance, but it was a police car passing. I closed the door but within seconds a policeman and woman were there asking if I had a problem. They came in and said they would stay with us until help arrived. Next two firemen/first response, arrived and next the ambulance crew. What a fantastic response. I cannot find words to thank them all. The service we received from the start was brilliant. Too often we complain about our services but I for one owe them all a very big thank you. You were all wonderful.

.,

Carol Ann Campbell-Jones

Brynterion

Aberporth

Comments

Post a comment

Remember you are personally responsible for what you post on this site and must abide by our site terms. Do not post anything that is false, abusive or malicious. If you wish to complain, please use the ‘report this post’ link.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree